Retell AI

What this tool can do

Retell AI enables businesses to build, test, deploy and monitor production-ready conversational voice agents that handle inbound and outbound calls with natural language understanding. Agents can answer questions, book appointments and resolve routine issues without human intervention, reducing hold times and operational costs. The platform integrates with telephony providers and CRMs, syncs knowledge bases automatically and supports multilingual interactions. Retell AI also offers analytics, call routing, warm transfers and IVR navigation to streamline customer support and sales processes.

Typical Use Cases

AI-driven customer calls
Automate inbound support calls with natural, human-like conversational agents.

Appointment booking and scheduling
Agents handle meeting setup and calendar actions via voice interaction.

Lead qualification and outreach
AI agents engage prospects, collect data and qualify leads over calls.

IVR navigation and routing
The system interprets call input and navigates phone menus or transfers to correct queues.

Call analytics and insights
Retell provides post-call summaries, sentiment analysis and performance dashboards.

Outbound AI voice campaigns
Deploy large-scale automated voice calls with branded caller ID and batch calling.